As an Administrator, you have the ability to change the SSO Error Message that users receive when an error occurs. By customising the message,  you can to direct users to the appropriate person/team who can assist them. 

If you would like to edit this message please see the steps below.

Step 1

Navigate to Administration from the top menu. Then select More --> Edit Company 

Step 2

Scroll down to the "SSO Error Message" section and update the message. You can use the following HTML tags to format the message:

• <b>: Bold text 
• <em>: Emphasize text 
• <img>: Embed an image 

Step 3:

 Click Save Company 

Related Links:

• Setup and Configure Single-Sign-On (SSO)
• Testing SSO Configuration
• Okta SSO Configuration Guide