Communications Breakdown and Samples

Here we have a more detailed communications breakdown that can be used to help create a flow that works for your team and program. We've included as many messaging opportunities as possible, but every customer is different so not all of these may be required for your specific journey.

Below, you'll find different types of communications separated into the different parts of your security program as follows

Introduction and Information
Tournaments
Assessments
Courses
Training
Certification Program
Security Champion Program

Each section contains information and suggestions like

Who should send certain messaging
Who the audience is
Types of messaging to send
When messaging can be used

Note: Where possible, we've included samples that can be used directly or as inspiration. Look for the 'download sample' link next to some of the suggestions.

For the first introduction of Secure Code Warrior to your teams, we highly recommend the message comes from the Executive level.

Sent by: Executive level, High-level leadership

Announce Secure Code Warrior program and explain investment [Download Sample]

To Development Management or Team Leads

How Secure Code Warrior will Help Their Teams [Download Sample]
How Secure Code Warrior can Help with Compliance [Download Sample]

To Development Teams

Introduce Secure Code Warrior as a New Training Platform [Download Sample]
Reminder to Accept Invitation and Activate Accounts
Introduce Secure Code Warrior Support and Help Center [Download Sample]

To Development Management or Team Leads

Why Tournament Participation Should be Encouraged
What’s in it for Their Teams to Participate in Tournaments?
Monthly Progress Emails - Developer and Team Stats
Monthly Progress Emails Admin - All stats, certification progress, participation, etc.

To Development Teams

Tournament Introduction and Event Information [Download Sample]
Why it's Worth Participating in this Program
Tournament and Account Activation Reminder [Download Sample]
Tournament is Live Announcement [Download Sample]
Post-Tournament Recap and What Comes Next [Download Sample]
Post-Tournament Feedback Request [Download Sample]
[OPTIONAL] Tournament Prize Ceremony (if on a different day to Tournament)

To Development Teams

Assessment Introduction. [Download Sample]
Why Tackling Key Weaknesses is Important
Announce First Assessment
Reminder Before Assessment Closes
Post-Assessment Recap and What Comes Next

To Development Teams

Courses Introduction [Download Sample]
Reminder to Complete Assigned Course [Download Sample]

To Development Managers or Team Leads

Why Encouraging Participation Matters [Download Sample]

To Development Teams

Training and Resource Module introduction
Why Training Matters and How it Will Help Developers Individually [Download Sample]
Training reminders (especially relevant if mandatory training is required for compliance)
Recognition of Frequent Training Participants and High Achievers [Download Sample]